National Research Corporation (NRC) is a healthcare research and quality improvement firm offering performance measurement and improvement services to health plans, hospitals, health care systems, physicians, and other healthcare organizations. Dedicated solely to the healthcare industry, NRC is a leading provider of ongoing survey-based health risk assessments and in performance measurement, improvement, analysis and tracking services to healthcare organizations. NRC is a technical innovator, with state-of-the-art systems for large scale research projects and cutting edge web-based tools for improving service quality.

Market Experience

In the last decade, NRC has surveyed over 2 million senior health plan members, to assist providers and plans in predicting health risk assessments for clinical care management and systematic case management as well as in measuring, documenting and improving overall care and services for their senior members. Our diverse staff includes individuals with extensive backgrounds in both healthcare management and survey research. We are committed to providing value-added solutions to help our clients understand and improve the quality of life in their respective communities.

For nearly twenty years, NRC has surveyed over a million consumers through the annual Healthcare Market Guide study, the most comprehensive consumer reported assessment of hospitals, health plans and health systems in the country. NRC has been a pioneer in healthcare market research, creating innovative assessments that allow clients to gauge consumer experiences and perceptions of providers and payers in over 180 markets. These tools have given clients the market intelligence needed to reach new heights of success in their markets.

Areas of Expertise

• Health Risk Assessments
• Member Satisfaction
• Patient Experience
• Consumer & Market Intelligence